SHERIDAN— The COVID-19 pandemic led to several changes in the real estate industry. Record-low mortgage rates spurred the market, but most buyers did not have the luxury of many face-to-face conversations with real estate agents or home visits.
Karen Chase, a broker at Powder Horn Realty, Inc., said the pandemic led to the rise of virtual tours and online resources. But even in years since, Chase said they are a key component of the industry.
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