Frustration in the form of an unexpected letter: Let ABC15 Know viewer Steven received a letter from the Arizona Department of Transportation stating he did not have an insurance policy on record and needed to take action or his registration would be suspended. “We’ve had insurance for years, same policy for years,” Steven explained, adding his insurance had not lapsed once. After receiving the letter, Steven says he immediately contacted his insurance company which, he was told, contacted ADOT.
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