Customers Sue an Arizona Water District Amid Drought and Surging Demand.

In Strawberry, Arizona, a lack of community outreach and confusion over how drought was impacting the water district sparked a messy battle over drilling a new deep well.

STRAWBERRY, Ariz.—Nearly two years ago, officials with the Pine-Strawberry Water Improvement District seemed on the verge of finding a solution to their water woes. 

Located between Phoenix and Flagstaff, the water infrastructure of these two rural unincorporated communities of roughly 3,000 in Gila County was failing. Wells constructed by ranchers decades ago and sold to the water district were failing from age and poor construction, and over a third of the water they pumped from the ground leaked from the aging pipes.

Concern over the area’s water supply had been documented for decades. Studies showed that in the summer months, when Phoenix area residents head to the mountains around Strawberry and Pine to escape the hottest major city in the country, increasing the community’s population to 8,000 and doubling …

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